Dear Future Customer
As you future development partner, we will work continually to earn your business every step of the way.
We work with our own team of developers, contrary to most companies that subcontract to freelancers. By doing so, you will enjoy the advantage of being able to interract face-to-face with your project manager. Your information is always confidential and remains within our control. We take a personal interest in understanding your business and outline the requirement specifications. Our products are continually being updated for functionality and security purposes. All of our website products com merged with hosting, maintenance, upgrades, and an assigned account executive services – at affordable and competitive rates.
Since we continually work to earn your business, we feel confident that you will remain our client for life. Therefore we do not lock you in to Long- term or Short-term contracts, and there are never any hidden / undisclosed fees. In order to provide transparency of services, we provide you with a written proposal / agreement – which outlines our terms. With our experience, we have determined that these are the best practices in order to minimize any misunderstandings that may arise.
Based on our evaluation and analysis, we will structure a proposal that will suffice the requirements. Your Website Product will be calculated based on a point system, to reference the initial setup cost and monthly support payment. We offer add-on services and products that are custom specific only to your company. These services will be price structured based on a milestone system of development. Once you approve the scope of work, we will first provide you with a mock-up for your approval. We do not collect any funds until scope of the project is agreed. Upon approval, we will charge 50% of the set-up fee. Once the Product is presented according to our agreement, the remainder of the payment is made and the service agreement commences.
FOR CUSTOM non-WEB DEVELOPMENT WORK
An initial deposit between 25%-35% depending on the scale of the project, is paid upon contract signing. We will divide the project into between 3-6 or so milestone payments and deliverables. Each deliverable will have a set of features to be completed and assigned completion dates. Upon your approval of each milestone, you will make that milestone payment and we will continue to the next milestone until the project is completed.